Ahmedabad, Gujarat
0 comments
Featured on Facebook Not resolved

I had ordered a jute rug from Pepperfry but was delivered something that looks like a dead bear.Though the website says you can return products in 30 days, apparently this doesn't hold for "home decor items".

This was not made clear on the website AT ALL. And they have the GALL to ask me to send "closer images" of the delivered rug. As if it's not clear enough that the wrong product was delivered. The delivery was late, the wrong product was delivered and now I am unable to get a replacement for the product.

The customer service sucks. Basically, they suck

NEVER. EVER.

AGAIN.Dishonourable nincompoops.

Review about: Jute Rug.

I didn't like: Misleading advertisement, False promises, Delayed delivery, Harassment to customer, Refusal to acknowledge problem.

Review #650412 is a subjective opinion of a user.

1.0
Website
Customer service
Exchange, Refund and Cancellation Policy
Style and Design
Staff
Price Affordability
Value for money
Delivery Service
Reliability
Advertised vs Delivered
Product or Service Quality
Warranty
Diversity of Products or Services
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Full refund

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