Pepperfry - Worst experience ever!!!!
I had placed a bulk order (12 items) 2 of which i returned coz they were defected. Out of the rest items left you can say that 6 are defected.
I tried contacting them several times but they never call back, they never even answer the calls nor call back. Out of the 6 items that are defected one is a mattress which is under warranty but they're refusing to fix the issue. I would never recommend Pepperfry to anybody, like seriously never ever. They never revert, nor do they give proper reply.
I have ordered an engineered wood book shelf. The shelves inside is bent and doesnt seem to be of good quality.
strongly recommend that you do not order anything from Pepperfry. Safer to go to the local stores and pick out what you want.
Reason of review: Damaged or defective.
Monetary Loss: $185000.
Location: Ground Floor, Hem-Dil Building, Linking Road, Opposite to St. Lawrence High School, Santacruz West, Bajaj Wadi, Railway Colony, Santacruz West, Mumbai, Maharashtra 400054, India
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Dear Krutu, We regret for the hassle caused to you. Please share your order number to investigate and provide appropriate resolution on the same. Regards, Pepperfry
Dear Customer, We are truly sorry to hear that. Please let us know the details of your issue/ order so that we can assist you in the best possible way. Please share the order details with us, so that one of us could connect with you to resolve the concern.