Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Product or Service Quality
1 comment

My first experience with pepperfry, and trust it is going to be the last.i have purchased other products as well online from sites like shopclues, myntra, etc but this is the worst service.

I had bought a TV entertainment unit online from pepperfry on 20th Apr '15. I made full payment of Rs 4,177 by card. It has been 16 days but till date i have not received my product. After making multiple calls with the customer service they maintained that product will be delivered by 4th may '15 but still i didn't get any call.

And secondly, upon calling the customer care they are again asking me to wait for 5 more days. This is thoroughly disappointing.

I have so many dependent tasks on the TV unit - getting TV installed, getting home theater installed, and all of the tasks have gone pending due to this.PLEASE DO NOT BUY ANYTHING FROM PEPPERFRY.

This person wrote the review because of "poor customer service, bad quality, delivery, order processing" at Pepperfry. Reviewer claimed that he or she lost $4717 and wants Pepperfry to have the product delivered.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Pepperfry and pepperfry customer care for you to read. This information may help you with your purchase decision.

Had an Experience with Pepperfry?

Write a review

Comments is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

Pepperfry Verified Representative

Dear Customer,

We apologize for the trouble caused and regret your disappointment. Request you to kindly help us with the order details and we will get back to you.


Team Pepperfry.

You May Also Like

Pepperfry - Cheaters Pepperfry "I ordered for a single bed on 16th June with 100% advance payment, which they promised to deliver on 7th July and after that they never communicated. When the item..." Read more Pepperfry - Wrong Item sent Pepperfry "I placed order few weeks back. My Product for Order : 302692313. (Dkw Brown 9 L Trash Can). They sent different color. When i requested for return pick up they..." Read more STAY AWAY from Pepperfry Pepperfry "bought one poster painting worth 8100 rs. (Order No. 303089209 dated 25th May 2017) from pepperfry. On receiving the product shocked to see the product quality, the printout was completely..." Read more Pepperfry — Cheating & False Promises Pepperfry "I bought dinning set from them & as per the promo code terms & conditions i have applied during the booking, i should get partial cashback. But when i have..." Read more Trobbles to get my package at FedEx Fedex "Fedex disappeared with my package I was at an academic congress and I got a business book as a gift. This company sent me the FedEx book and emailed me..." Read more Resella Pharmaceuticals - Fake company , please local police should arrest them Resella Pharmaceuticals "in july i bought 5x Calcium Hydroxyapatite Microsphere Gel with order number #2635 with track number UA377288431US and UA377288431US using usps, however my package never come until now, i try..." Read more Elon Ptooerties - Disgusting Dirty Place and they call them Upgraded???? Elon Ptooerties "Moved into an Elon property this month basically every time I walk in this place it just disgusts me first thing I do look for all the bugs in here..." Read more Jawbone - $150 band was broken in less than a year and I’ve received no compensation or adequate customer support Jawbone "My UP3 band was broken in July 2016 and I opened my first ticket using Jawbone support page on July 20th, 2016 I was asked for detailed information about the..." Read more