Pepperfry - Size issue and deny to return
Order Number: 302463330
Related: Pepperfry - Worst return service
I ordered a furniture product wall unit for stand my 42 inch Plasma
television on 31st August 2016 . The dimension of this product as
mentioned on website is H 56.2 x W 61.6 x D 15.7.
I have assumed this would be suitable for my Plasma while ordering.
After 30 minutes of order, I called customer care just confirmation
about dimensions and ask for 42 inch plasma TV, at this time
they didnot not confirm me. After 1-2 days of order, they told me
that this product is for up to 32 inch TV only. After many requests
and followup, they didnot cancel my order while they already mentioned
on website, "We also offer you a 7 days easy return window, In case you
are not satisfied with your purchase. So go ahead and buy
ith confidence". My complaint is that they didnot the mention the
product dimension clearly on website.
For this reason, Customer can easily be cheated.
Review #915533 is a subjective opinion of a user.