Port Louis, Port Louis
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Order Number: 302463330

I ordered a furniture product wall unit for stand my 42 inch Plasma

television on 31st August 2016 . The dimension of this product as

mentioned on website is H 56.2 x W 61.6 x D 15.7.

I have assumed this would be suitable for my Plasma while ordering.

After 30 minutes of order, I called customer care just confirmation

about dimensions and ask for 42 inch plasma TV, at this time

they didnot not confirm me. After 1-2 days of order, they told me

that this product is for up to 32 inch TV only. After many requests

and followup, they didnot cancel my order while they already mentioned

on website, "We also offer you a 7 days easy return window, In case you

are not satisfied with your purchase. So go ahead and buy

ith confidence". My complaint is that they didnot the mention the

product dimension clearly on website.

For this reason, Customer can easily be cheated.

This reviewer shared experience about return, exchange or cancellation policy and wants this business to read this review and look into the issue (if any) as the author lost $10818. This person is overall dissatisfied with Pepperfry and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Pepperfry.

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