Port Louis, Port Louis
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Order Number: 302463330

Related: Pepperfry - Worst return service

I ordered a furniture product wall unit for stand my 42 inch Plasma

television on 31st August 2016 . The dimension of this product as

mentioned on website is H 56.2 x W 61.6 x D 15.7.

I have assumed this would be suitable for my Plasma while ordering.

After 30 minutes of order, I called customer care just confirmation

about dimensions and ask for 42 inch plasma TV, at this time

they didnot not confirm me. After 1-2 days of order, they told me

that this product is for up to 32 inch TV only. After many requests

and followup, they didnot cancel my order while they already mentioned

on website, "We also offer you a 7 days easy return window, In case you

are not satisfied with your purchase. So go ahead and buy

ith confidence". My complaint is that they didnot the mention the

product dimension clearly on website.

For this reason, Customer can easily be cheated.

Review #915533 is a subjective opinion of a user.

PRODUCT OR SERVICE Pepperfry Customer Care
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $10818
Preferred solution Not specified

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