Pepperfry - Size issue and deny to return

34 of 271 Pepperfry reviews

Order Number: 302463330

I ordered a furniture product wall unit for stand my 42 inch Plasma

television on 31st August 2016 . The dimension of this product as

mentioned on website is H 56.2 x W 61.6 x D 15.7.

I have assumed this would be suitable for my Plasma while ordering.

After 30 minutes of order, I called customer care just confirmation

about dimensions and ask for 42 inch plasma TV, at this time

they didnot not confirm me. After 1-2 days of order, they told me

that this product is for up to 32 inch TV only. After many requests

and followup, they didnot cancel my order while they already mentioned

on website, "We also offer you a 7 days easy return window, In case you

are not satisfied with your purchase. So go ahead and buy

ith confidence". My complaint is that they didnot the mention the

product dimension clearly on website.

For this reason, Customer can easily be cheated.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Reason of review:
Return, Exchange or Cancellation Policy
Monetary loss:
$10818
Product or service
Review category
Furniture and Decor
review #915533

Author wants to be contacted by the company. Learn more

Had an experience with Pepperfry? Submit review ›
Helpful? 0 Yes 0 1 No 1
Had the same issue 0 Yes 0
34 of 271 Pepperfry reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Pepperfry. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Pepperfry.
Filing a new complaint about
×