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This is to bring to your kind notice the inferior quality of the Three Seater sofa with Lounger in Great colour by ACME (SKU: FN1591747-P-WH5046) vide order ID : 303346863 furniture supplied by you on 02nd September 2017 vide invoice amount of Rs. 41,176/- The...
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1.4
I didn't like
  • Very bad delivery and product quality
#1327550
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Pepperfry - Delivery just not happening

It's been around ten days and no.update on my delivery . Customer care had no idea and being paid not knowing anything on their end Everytime u contact them . Fool us by saying shipping in two days which never comes. no absolute update. Pay for being tortured? If ucang do ur job just down ur company. Why be such a pain. Worst service ever
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1326924
Pepperfry - Dissapointment at its peak
Pepperfry - Dissapointment at its peak
Pepperfry - Dissapointment at its peak
We ordered Woodway SolidWood Six Seater Dining Set in Provincial Teak Finish on 29th April 2018.Mode of payment was online .We were promised delivery in ten days. After lots of followup ,it was delivered on 16th May 2018.Carpenter was supposed to come next day,he didnt...
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1.0
#1326238
I ordered a Bed in Pepprfry it was very worst service in delivery, assembling and customer care is very irresponsible to give the answers. I would suggest please think before you purchase from them they'll test your patience to the peaks. even though if they provided...
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1.0
#1324082
I purchased bed and they have not provided assembly yet, though its a third day now after the delivery of the product. Customer care are stupid after lot of exclamations also not providing confirmation of date and time of assembly. No show of the carpenter on the...
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Anonymous
Ketan

I had exactly same experience in Hyderabad. Worst irresponsible behavior. Customer care is also so rude. Worst resolution system. They makes fake promise

#1322810
I had placed a bulk order (12 items) 2 of which i returned coz they were defected. Out of the rest items left you can say that 6 are defected. I tried contacting them several times but they never call back, they never even answer the calls nor call back. Out of the 6...
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1.8
#1322208
Pepperfry - Waste of Money...and no concept of customer care.
I purchased a study table 3 months back. The design was exactly similar what we saw in the picture but pathetic quality. It was not wood even...shelves cant take wait of even 5 books. The lower shelf started bending. After some time rainy season came and now the...
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1.2
#1320208
The bed I ordered and paid for on 13 July has still not been delivered although the delivery date was 26 July max. This bed I was forced to purchase to match the mattress and other items in the same colour originally purchased in Oct 17 where the bed turned out to have...
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1.2
I didn't like
  • Way they behave with their customers
  • Product not delivered till date
#1318222
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Beware Before choosing Pepperfry

No. It's not resolved yet as they wanted me to file Consumer complaint against them. So I am in process to file case in consumer court against them. Already discussed the case with Registrar Mr. Jadhav Sir @ Nagpur Consumer Court Office. I will SUE them soon.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1313555
Buying products from pepperfry is like burning your money. My recent purchase from pepperfry was horrible as the study table(spacewood regalo walnut finish table) I ordered was terrible. The company guarantees a 7 day return policy that it never fulfills as a bad...
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1.2
I didn't like
  • Everything except website and application
#1309883