filters
State:
Show
City:
Show
Product:
Show
Show

Pepperfry - Illiterate n Fool staff at Customer care

Pepperfry - Illiterate n Fool staff at Customer care
Pepperfry - Illiterate n Fool staff at Customer care
Pepperfry - Illiterate n Fool staff at Customer care
I purchased a Signora mixer order id 304847140. The lid of mixer's jug is smaller than jug, so everything splits out. Pepperfry staff ' Fool Karanveer Singh' account manager is unable to understand the difference between defective or expected, so he closed my complaint. I mailed the pics to understand them but all in vain. Then I called on customer care the guy told me to buy a measurement tap, show them the accurate size of lid cover and jug's, which is going to cost me about 100/-₹ to get the replacement of lid which's cost is around Rs. 20/- but not available in Goa Market. Its really a *** process as fools are handeling customer care. I don't have any options to other than to follow the instructions of Fools. O pepperfry...
Company wrote 0 private or public responses to the review from 14 hours ago.
2.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1424496
Show

Pepperfry - The Shelf that had to be shelved.

Hello, I received the kitchen shelf I had ordered today, upon opening it I was really disappointed, the hooks are not in a line, 2 of them are higher than the others. The Patti on which the hooks are attached is also not cut in a straight line and the whole item looks like it is crooked. I want to return it for a full refund, kindly assist.
Company wrote 0 public responses to the review from Dec 12.
2.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1422337
We purchased a bed from Pepperfry. This is a total *** product with respect to quality and design. Pepperfry is claiming that it is a bed with storage, But it has no base. So you have to keep all your stuffs on the floor and it is just a cover on top of that. How come...
Read more
Company wrote 0 private or public responses to the review from Dec 11.
1.0
Thane, Maharashtra
#1420740
Show

Pepperfry - Cardboard instead of wood

Pepperfry - Cardboard instead of wood
Pepperfry - Cardboard instead of wood
Pepperfry - Cardboard instead of wood
This is what pepperfry sell in the name of wood.
Company wrote 0 private or public responses to the review from Dec 09.
2.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1418963
Pepperfry - Did not get Replacement on damaged product
I had ordered a woodsworth bed.. It turned to be of pretty bad quality and the headboard just fell apart.. I did not get replacement even though it was under warranty. Order No 303889206
Read more
Company wrote 0 private or public responses to the review from Dec 09.
Anonymous
Renfield

I just wouldn't buy something like that without seeing it first. Of course, I don't use a headboard or bedframe - the box spring and mattress set directly on the floor. Done t...

1.6
#1418958
Show

Pepperfry - Poor customer service

Poor customer service (Amarjit, Shobha, Suresh, Sonali). This all people are careless. Rude store person (Deepak Gupta). After one month of placed order, I requested for refund. My order number is 30474926. I request you Don't order form Pepperfry.
Company wrote 0 private or public responses to the review from Dec 08.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Warranty
I didn't like
  • Worst company ever
  • Care least about their customers
  • Rude store persons
#1418242
Pepperfry - Worst product , please never prefer pepper fry
The worst online experience i ever had or will have. we ordered dinning table from pepper fry, just after one day of installation from carpenter chair got broke. Luckily by god grace my husband sitting on chair didnt get injured because of support of wall. Immediately...
Read more
Company wrote 0 private or public responses to the review from Dec 07.
2.1
I didn't like
  • Damage product
  • Return policy
#1417468
Show

Pepperfry - Worst return/replace policy

This is the worst return policy I have ever seen in online community... bluntly says no and there is no point reaching the customer care as they simply deny the request saying there company policy if company policy is to loose people trust can't
Company wrote 0 private or public responses to the review from Nov 28.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Website
#1409459
Pepperfry - Poor customer care response
My son had bought a dining set from them. One chair broke whilst a guest was having dinner. Upon examination it was revealed that the wood was of poor quality and poorly made. The technician who came to examine agreed that it was a manufacturing issue. But next day a...
Read more
Company wrote 0 private or public responses to the review from Nov 24.
Anonymous
Anonymous

Very well said sir. I too have a very bad experience for buying a bed from pepperfry.

1.4
#1406768

Contact Pepperfry

Mailing Address:
801-802, 8th Floor, Tower B,, LBS Marg, Vikhroli (West),
Mumbai, Maharashtra 400083
India
Phone:
+91 226 157 6157
More
I wanted to purchase clothes drying stand and so chose one option on their sit but before placing order i checked on customer care whether its rust free or not and they said its rust free. but later it got delivered and i found its not rust free. purchased happened in...
Read more
Company wrote 0 private or public responses to the review from Nov 23.
1.0
I didn't like
  • False promise
  • Refusal to acknowledge problem
  • Shoddy service
#1406113