Pepperfry - Review about Venus Weighing Scale from Delhi, Delhi

I ordered a weigh scale from pepperfry for 650 rupees.Product I received is not functioning properly as the scale starts at 1.5 kg instead of Zero.

I have complaint 3 days ago and sent email to refund my order.

Even after multiple follow up I have not received any call from them to process my refund.Order ID 301328360

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Reason of review:
Damaged or defective
Product or service
Venus Weighing Scale
Review category
review #674479
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Mar 16 #1128283

Why not simply adjust the scale back to the zero mark using the Tare knob on the bottom of the scale? It is not defective, you just dont know how to read the instructions!

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