Pepperfry - Poor quality product and Uncourteous technician
i ordered online a single box bed from peperfry ,after receiving it i found out its cheap quality and impractical manufacturing .On top of that when i asked the technician to correct it , he was very reluctant to do it and did only when pleaded for several minutes. he left all the cluttered of bed packing in my house as it is .
he did not even though of keeping the big carton boxes outside my house .
on other hand i bought a double bed from evoke, which is also a online company .I had a wonderful experience in terms of product and their technicians, who were so cutaneous and helpful. so i suggest pepperfry should give their employees better training so they know how to be polite to their customers!
Reason of review: Poor customer service.
Preferred solution: should train their employees to be polite and helpful to their customers..
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Hi, we are sorry to hear your experience. Request you to share your order number so that we can track it down and address your concern accordingly.
order number 30276****
Thank you for sharing the order #, we are already working on your concern and we assure you to resolve this at the earliest.
We hope that your concern was resolved as per your satisfaction.
Hope we could resolve your concern as per your satisfaction.