Pepperfry - NO EXCHANGE AND RETURN POLICY
Hi All, I purchased 3 havells exhaust fans from Pepperfry (https://www.pepperfry.com/havells-200-mm-fan-ventil-air-dx-111****.html and Order No. 30290****).
I need 3 white coloured exhaust fans and wrong information is displayed on the site. As a result I purchased wrong product and PEPPERFRY don't have any EXCHANGE or RETURN POLICY. Called several customer care executive and they behave like a robot and for every thing they say - Sorry sir we can't help. As I need white coloured exhaust, so request to exchange the product not want to return the product.
They are not ready to help the customer.
I recommend never ever purchase anything from PEPPERFRY and the information provided on their site is incorrect. Regards, Rachit Jain
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $3507.
Preferred solution: Let the company propose a solution.
Pepperfry Cons: Complicated return policy.
Location: A Block, DLF Phase 1, Sector 28, Mehrauli-Gurgaon Road, JMD Regent Arcade, A Block, DLF Phase 1, Sector 28, Gurugram, Haryana 122001, India
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