Pepperfry - Customer Care Review from Mumbai, Maharashtra
I had ordered 2 bean bags from them.. I by mistakenly ordered without beans, I realised the same next morning not more tha 10 hrs later, and I called them to either modify the same or cancel the order they refused to do the same... I ignored
When the product was delivered I didn't get time to go buy beans for some 2 weeks... Post that once I filled in the beans I released that 1 was branded and the second was a non branded bag a 2 size smaller... I called them up for the complaint and they refused to do anything about it saying They can't do anything about it as their easy return policy is only for 7 days from delivery.
Very bad experience would not recommend any one to buy anything from a fraud website like them... Very very bad quality of products and worst customer service
Guys would also like to tell you that I have faced bad experiences with many online websites but it wasn't so bad that I have ever written a review thanks to peperfry I am writing a bad review
Reason of review: Return, Exchange or Cancellation Policy.
Location: Mumbai, Maharashtra
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Hi,sorry to hear about your experience please share the order number in concern with us so we can assist you further.
One thing we have to know about this website is that they have an army of employees who are writing positive reviews for them to get more sales. Everyone I know has had a bad experience dealing with pepperfry. The Government should step in and investigate these frauds and for their unethical practices.