Product: Pepperfry Customer Care Clear all filters (0 of 86 reviews match)
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Pepperfry - Did not get Replacement on damaged product
I had ordered a woodsworth bed.. It turned to be of pretty bad quality and the headboard just fell apart.. I did not get replacement even though it was under warranty. Order No 303889206
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Anonymous
Renfield

I just wouldn't buy something like that without seeing it first. Of course, I don't use a headboard or bedframe - the box spring and mattress set directly on the floor. Done t...

1.6
Product
Pepperfry Customer Care
#1418958
Pepperfry - Poor customer care response
My son had bought a dining set from them. One chair broke whilst a guest was having dinner. Upon examination it was revealed that the wood was of poor quality and poorly made. The technician who came to examine agreed that it was a manufacturing issue. But next day a...
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Anonymous
Anonymous

Very well said sir. I too have a very bad experience for buying a bed from pepperfry.

1.4
Product
Pepperfry Customer Care
#1406768
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Pepperfry - Pathetic

Pepperfry - Pathetic
Pepperfry - Pathetic
pepperfry is the worst company to deal with ... bought a bed .. turned out to be damaged .... no one would lodge a complaint or get this damage fixed... never buying products from you guys again .... *** service
1.0
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Pepperfry Customer Care
#1400810
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Pepperfry - Products and customer service

Damage piece and reported within 7 working days. However, Stan - the manager was ruthless, unprofessional, rude and had a bad behavior. No courtesy and was impolite. Pepperfry should not keep such people be for work. No one should trust them. They cheat customers and manipulate to gain profit. Don’t buy their products
1.0
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Pepperfry Customer Care
#1388538
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Pepperfry - Very Very bad

We ordered a shoe cabinet online and got the same timely delivered. Later their installation person came and fitted all screws but there were scratches found on the door. Pepperfry representative told to mention the same on their report and company will arrange replacement but its almost six months same has not been done. Lakshita Chhajlani 9874173069
2.5
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Pepperfry Customer Care
#1350632
Pepperfry - Faulty Product Delivered and then you keep following up for Product Replacement or return
I have recently ordered the Study table with peppery with the order ID #304380072 and has my worst online shopping experience i had with them . Faulty product has been sent which was factory Default and now i have following with them for last 10 days. Neither they want...
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2.3
Product
Pepperfry Customer Care
I liked
  • Very dissapponting
I didn't like
  • Customer service
#1339740
I bought a queen size bed with storage. The pictures shown on the website are misleading. The bed showed storage with drawers. However the space behind the drawers in the bed are hollow and I can see the floor from lifting the particle board. So much for cost cutting....
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Dear Customer, We are truly sorry to hear that. Please let us know the details of your issue/ order so that we can assist you in the best possible way. Please share the order ...

1.5
Product
Pepperfry Customer Care
#1332938
The bed I ordered and paid for on 13 July has still not been delivered although the delivery date was 26 July max. This bed I was forced to purchase to match the mattress and other items in the same colour originally purchased in Oct 17 where the bed turned out to have...
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1.2
Product
Pepperfry Customer Care
I didn't like
  • Product not delivered till date
  • Way they behave with their customers
#1318222
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Beware Before choosing Pepperfry

No. It's not resolved yet as they wanted me to file Consumer complaint against them. So I am in process to file case in consumer court against them. Already discussed the case with Registrar Mr. Jadhav Sir @ Nagpur Consumer Court Office. I will SUE them soon.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Style and Design
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Warranty
Website
Product
Pepperfry Customer Care
#1313555
i have ordered 4 chairs of dining(costing 1450 each) from pepperfry , and the great pepperfry that they assure to offer the best price for the same. I just went to the local market and the same product for 1150 even without any bargaining . Literally cheating , and...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

We apologize for the inconvenience caused to you, Vimal. We understand that this can be stressful, but we're here to help. We will shortly connect with you to resolve the conc...

1.0
Product
Pepperfry Customer Care
I didn't like
  • Customer service delivery cancellation policy
  • Absolutely no customer support
  • Delivery too late almost a month
#1283164