Delhi, Delhi
2 comments
Not resolved

I bought a bed from pepperfry a little more than 2 years back, and the horizontal mainframe broke.After repeated complain, they fixed it, but within 10 days both the horizontal and the vertical frames broke AGAIN.

After chasing them for a month, they now informed me they are not going to fix it because it is more than 2 years, despite the fact the bed broke a second time within 10 days of them fixing it. Both main frames of bed breaking in about two years shows how bad the product was.

But worst, is their worst customer service.I have not encountered such bad service ever.

Review about: Queen Bed.

I didn't like: Customer service.

Review #635751 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $500
Preferred solution Full refund

Had an Experience with Pepperfry?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#984163

One of our colleague has already spoken to you and hope the conversation has been confirmed via email as well. We would not be able to assist as the product is out of warranty period.

Regards,

team Pepperfry

Anonymous
#984155

Dear Customer,

We regret your disappointment. We will get this investigated and get back to you with an update.

You May Also Like

Pepperfry - DO NOT BUY the Adele Bedside Table in Distress Finish by Bohemiana Pepperfry "I bought this product from pepperfry, and it is defective - 1) It is shaky and does not stand without wobbling, 2) The table surface is extremely uneven, so you..." Read more Pepperfry - Cheaters Pepperfry "I ordered for a single bed on 16th June with 100% advance payment, which they promised to deliver on 7th July and after that they never communicated. When the item..." Read more Pepperfry - FRAUDULENT SERVICES Pepperfry "I PURCHASED DINNING TABLE SET FROM PEPPERFRY, FIRST PART AFTER TAKING MONEY TOOK A MONTH TO DELIVER AND ALL 6 CHAIRS OF DINNING TABEL WERE DIFFERENT AND I AM RUNNING..." Read more Pepperfry - DAMAGED PRODUCT AND RUDE CUSTOMER CARE Pepperfry "I recently ordered from pepperfry and had such a bad experience. Please whoever is reading this should think 10 times before ordering from this bogus site. Their customer care people..." Read more TruGreen Ruined My Beautiful Lawn Trugreen "I have been with TruGreen for one year. I had a lot of weeds so entered a year-long contract with them. The first technician did not spray the entire yard,..." Read more Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees Factory Outlet Store "I ordered 2 headsets and USB wired conference speaker. The company website shows free shipping 2-5 business days which was adequate for my situation. Then they send the items SMART..." Read more Sara Freder - Asks a lot of money for doing nothing Sara Freder "I receive emails with very scary fortunes and also a lot of lucky dates that would make me rich and so. I had to write down my name, last name,..." Read more GEX International - Trash, Horrible, Horrid. Clickbait GEX International "This is literally nothing like the game. This is the virtual equivalent of SJW's. Why... Why did u do dis. Like Bruh why did you do dis. I wasted so..." Read more