Not resolved
2 comments

I bought a bed from pepperfry a little more than 2 years back, and the horizontal mainframe broke.After repeated complain, they fixed it, but within 10 days both the horizontal and the vertical frames broke AGAIN.

After chasing them for a month, they now informed me they are not going to fix it because it is more than 2 years, despite the fact the bed broke a second time within 10 days of them fixing it. Both main frames of bed breaking in about two years shows how bad the product was.

But worst, is their worst customer service.I have not encountered such bad service ever.

This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $500. The author is overall dissatisfied with Pepperfry and uploaded picture s. The most disappointing about queen bed from Pepperfry was customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Pepperfry.

Check out the best and the worst companies in Furniture and Decor category for more informed decision or compare Pepperfry to other companies on our site.

Had an Experience with Pepperfry?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#984163

One of our colleague has already spoken to you and hope the conversation has been confirmed via email as well. We would not be able to assist as the product is out of warranty period.

Regards,

team Pepperfry

Anonymous
#984155

Dear Customer,

We regret your disappointment. We will get this investigated and get back to you with an update.

You May Also Like

Pepperfry - Wrong Item sent Pepperfry "I placed order few weeks back. My Product for Order : 302692313. (Dkw Brown 9 L Trash Can). They sent different color. When i requested for return pick up they..." Read more Damaged Material Supply and refusal of replacement by Pepperfry Pepperfry "We Ordered and paid online for Silver Bunk bed last week on 2nd Nov 16 through Pepperfry Order No. 302631520, material got delivered on 6th Nov 16 in damaged condition,..." Read more Pepperfry - DAMAGED PRODUCT AND RUDE CUSTOMER CARE Pepperfry "I recently ordered from pepperfry and had such a bad experience. Please whoever is reading this should think 10 times before ordering from this bogus site. Their customer care people..." Read more STAY AWAY from Pepperfry Pepperfry "bought one poster painting worth 8100 rs. (Order No. 303089209 dated 25th May 2017) from pepperfry. On receiving the product shocked to see the product quality, the printout was completely..." Read more Gearbest - Changed price - have to pay more than advertised Gearbest "I bought a smartwatch. It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB..." Read more Anderson Duff Attorney Lawyer Revision Legal Revision Legal "Anderson Duff stole trust fund money from my grandfather. He is a lying, dishonest charlatan. My grandfather is now dying because he isn't able to pay for surgery. A truly..." Read more Bosley - Not good at all Bosley "It happened 2 years ago, in Feb, I believe. I paid 14k to have 2,500 grafts put in. I went back a year later was kinda happy with the results..." Read more Mingle2 - I can't send messages to my friend and my friends cant send message too. i don't know why Mingle2 "i dont know whats going on with my account. anytime i'm trying to send my friends message it always show me. We need additional information from you to prove you..." Read more