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1.3

PEPPERFRY.com is CHEATING/duping customers. So some comments in regards to their pathetic service.

Pepperfry did not have a clarity on the website in terms of the product size. In the consecutive call, representative maintained that it is a standard 4 feet led tube however when i have placed the order they seem to be not confirmed wether it is a 4 feet tube or a 2 feet tube. Pepperfry has refused to - * Give me a clarification to the product size. * Refused to cancel my order even though the order has been placed late last evening (26th Jan) and is to be shipped out only on 3rd Jan, citing their no cancellation policy.

* Have Refused to issue a refund once i return the order which is not as per my specifications even though the website page clearly states EASY RETURNS.

Please don't shop with them unless you want to get harassed later. They are clearly cheating and time for social media to revert.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $789.

Preferred solution: Full refund.

Pepperfry Pros: Traumatic, Felt cheated and harassed.

Location: Vatika Business Park, 2nd Floor,Tower 1, Sohna Road, Sector 49, Vatika City, Block W, Sector 49, Gurugram, Haryana 122018, India

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PepperfryCares

Hi, Apologies for all the inconvenience caused, please share the order number with us so we can assist you further.

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