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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Poster increased review rating.
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Update by user Dec 08

I had tweeted to them on Twitter to which my query was resolved immediately.

Original review posted by user Nov 08

I have bought this queen size bed from pepper fry for 17k my order number 303904890 on 5th April 2018 and by Nov 1st week my bed is broken. I dont know what kind of sub standard material they use.

I did call customer service of pepper fry but they were quite arrogant to give any reply to my query. When i told them regarding 1 year warranty with the product they replied saying this is wear and tear issue and we dont cover this under warranty.

My experience with pepperfry has been very bad my money is gone to drains.

Dont waste your time and money and dont buy any product from pepperfry and save yourself from future harrasements.

Pepper fry is a online SCAM.

Attaching photos of the bed kindly check it to believe it.

I liked: Variety on the website.

I didn't like: Poor quality of products, Customer care support, Customer handling experience.

Company wrote 0 private or public responses to the review from Nov 08.
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