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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Purchased bean bags and clothes drying stand however bean bags which came are way too big in size and so i wanted to return the same and the clothes drying stand is also not as expected. way too heavy.

All items are sealed pack and i called customer care dozen times and even said to issue a voucher so as i can use it on their site to order something meaty but these people are horrible to talk to. Once purchased can never ever be returned. this is their strategy to sell items.they have nothing to do with customer issues.

Order ID - 304560060

Every time customer care agent says someone will call back within 24 hours but call never happened moreover my order section does not even has any order history. seems its erased purposely so as one cant place return request rather will call customer service and there they will not entertain customer issues.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $4803.

Preferred solution: Full refund.

I didn't like: Horrible never buy from pepperfry, Once purchased just just just just cant be returned or exchanged.

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