Pepperfry - Disappointed with Unprofessional Attitude and False Promises from Pepper Fry Team

41 of 271 Pepperfry reviews

I had ordered two modern wingback chairs on pepper fry.com

(Order number- 302294983) which was delivered on 17th July 2016.The installation happened three days after the delivery of the product by pepper fry carpenter and during installation, the product got damaged and the legs of the chairs were installed incorrectly.

I immediately contacted the customer care and they asked me to upload the pictures, which I did, but they claim the pictures haven't been uploaded and since the return period/time has lapsed, they now refuse to replace the product.Really disappointed with the customer service and unprofessional attitude.

This review is a subjective opinion of a user.
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Staff
Customer service
Product or Service Quality
Delivery Service
Exchange, Refund and Cancellation Policy

Reason of review:
Damaged or defective
Product or service
Review category
Furniture and Decor
review #903008

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