I ordered for a single bed on 16th June with 100% advance payment, which they promised to deliver on 7th July and after that they never communicated.When the item did not reach on 7th July (yesterday), I contacted them and they told me since their vendor did not deliver quality product they cancelled the order and would return my money.
They communicated this only after I contacted them. As per the policy in case if I had cancelled the order from my side they would have deducted 25% of the fees...but now when they failed to deliver they conveniently took unilateral decision to refund the amount without any fine.
So they just used my money for one month and cheated me.I suggest don't buy from this fraudster.
More Review Details
|Product or Service Quality|
|Diversity of Products or Services|
|Advertised vs Delivered|
|Value for money|
|Style and Design|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Failure to deliver
- Reason of review:
- Problem with delivery
- Preferred solution:
- Full refund + 25% as fine
- Product or service
- Kosmo Day Bed With Storage In Black Colour By Spacewood
- Review category
- Furniture and Decor
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