Pepperfry - Cheaters

66 of 283 Pepperfry reviews

I ordered for a single bed on 16th June with 100% advance payment, which they promised to deliver on 7th July and after that they never communicated.When the item did not reach on 7th July (yesterday), I contacted them and they told me since their vendor did not deliver quality product they cancelled the order and would return my money.

They communicated this only after I contacted them. As per the policy in case if I had cancelled the order from my side they would have deducted 25% of the fees...but now when they failed to deliver they conveniently took unilateral decision to refund the amount without any fine.

So they just used my money for one month and cheated me.I suggest don't buy from this fraudster.

This review is a subjective opinion of a user.
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More Review Details

Reliability
Website
Exchange, Refund and Cancellation Policy
Staff
Delivery Service
Style and Design
Product or Service Quality
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Customer service
Value for money
Warranty
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  • What I liked
    • Traumatic
  • What I disliked
    • Failure to deliver

Reason of review:
Problem with delivery
Preferred solution:
Full refund + 25% as fine
Product or service
Kosmo Day Bed With Storage In Black Colour By Spacewood
Review category
Furniture and Decor
review #878838 by
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66 of 283 Pepperfry reviews
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Anonymous

Aug 07, 2016 #1195804 Bangalore, Karnataka, India

Money was refunded...but did not receive the item as promised earlier.

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PepperfryCares

Jul 10, 2016 #1183340 Mumbai, Maharashtra, India

Pepperfry verified representative

Hi, Kindly share your order number we will get this investigated and contact you at the earliest.

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