Pepperfry - Beware of carpenter service and return policy
I was prompted by Peppery that carpenter will come for three days after the delivery and the carpenter did not turn up. I chatted over the chat service three times and they kept promising that carpenter would come.
I filed for a return on the website with the photo of the the unopened box and then carpenter calls when I am not available. I said I want to return the unopened box. Then the agent from Pepperfy calls and Pepperfry says they wont take back. He keeps repeating the same thing over and over again.
Pepperfy site itself does not give any option for feedback that is visible to other customers. Beware of such sites.
Reason of review: Problem with delivery.
Monetary Loss: $100.
Pepperfry Cons: Customer service and delivery of the material.
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Comments
Please avoid publishing any personal information and promotional content
Today the Pepperfy agent calls and parrots the same thing. 'Carpenter will come'.
This is the nth time. They said they have a no return policy for unopened product and warned me that my time to return will run out if I delay further!!!
Dear Sir/Madam, we deeply apologize for the unpleasant experience you had. Request you to help us with the order # to get in touch with you. Thanks