Not resolved
1.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
1 comment

1. Problem while purchasing - their website went down. Existing order failed. Had to restart from scratch.

2. Bad Tracking System - their tracking system is useless. Only says when it will be shipped. Doesn't update for several days.

3. Not delivered after 20 days - I ordered 2 items. One was delivered after 15 days. 2nd item is not delivered even after 20 days.

4.Little bit of scam - Bought a chair which turned out to be a mini-chair ( as in too small to sit on it). They refuse to refund it because the size details were in their website.

http://waikhom.me/pepperfry-review-why-you-shouldnt-buy-from-pepperfry-com-yet/

This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $7. The author is overall dissatisfied with Pepperfry and uploaded a picture. He best about chair from Pepperfry was collection of items. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Pepperfry.

Check out the best and the worst companies in Furniture and Decor category for more informed decision or compare Pepperfry to other companies on our site.

Had an Experience with Pepperfry?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Chennai, Tamil Nadu, India #961876

I ordered one tree and moon wall art painting at a cost of Rs999/ from pepperfry vide Order No 300876421 in March 2015 thinking that it is of good quality but what I got was sone sub std product not worth for RS999/ .Its cost will not be more than Rs150-100.

When I raised the issue they did not bother and refused to take back/ refund the money.I ask all consumer to be careful with this store before buying

You May Also Like

No where a customer is respected and protected. Order no.303293196_ My experience with Pepperfry is hurting and horrible.  Pepperfry "https://www.pepperfry.com/glendale-tall-shoe-rack-with-drawer-in-provincial-teak-finish-by-woodsworth-1214284.html I ordered a shoe rack from the above link. The colour delivered to me and the colour on their website is totally different. Attached are the images for the..." Read more Pepperfry - Wrong Item sent Pepperfry "I placed order few weeks back. My Product for Order : 302692313. (Dkw Brown 9 L Trash Can). They sent different color. When i requested for return pick up they..." Read more Worst online shopping portal Pepperfry! Pepperfry "Had ordered several sets of curtains for my aged mothers home. After nearly a week to ten days the curtains arrived . The first set of pink curtains had shade..." Read more Pepperfry - Bed Review Pepperfry "I ordered queen size metal bed the quality of the same was very bad as they are telling it'smade of metal but the quality was very very bad for that..." Read more North American Van Lines - Refund on extra charge and service not render. North American Van Lines "I booked our move thru NorthAmerican Van line thru your Beltmann Group for July 14, 2017 from Keasbey NJ to Fort Myers Fl.. At the time that the estimate was..." Read more Camping World - Worst experience in my life. NEVER AGAIN!!! Camping World "Will never purchase another item from Camping World again in my life. They have lied to me and are not true to their word. Their employees tore my canvas as..." Read more Dennys Restaurant - Uneducated manager doesnt know the Dennys menu Dennys Restaurant "Sunday morning bliss...the sun hitting my face as I wake on the couch, a concoction of sweaty leather and skin joining together in harmony. I was excited, truly excited. The..." Read more Firestone Complete Auto Care - Wynnwood Firestone State Inspection Scam Firestone Complete Auto Care "1. They choose something, for a fail, they thought the customer would not be able to check while driving or upon parking: a fool-proof scam. It has happened each time..." Read more