1. Problem while purchasing - their website went down. Existing order failed. Had to restart from scratch.
2. Bad Tracking System - their tracking system is useless. Only says when it will be shipped. Doesn't update for several days.
3. Not delivered after 20 days - I ordered 2 items. One was delivered after 15 days. 2nd item is not delivered even after 20 days.
4.Little bit of scam - Bought a chair which turned out to be a mini-chair ( as in too small to sit on it). They refuse to refund it because the size details were in their website.
More Review Details
|Product or Service Quality|
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
What I liked
- Collection of items
What I disliked
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Furniture and Decor
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