Noida, Uttar Pradesh
1 comment
100% full Not resolved

1. Problem while purchasing - their website went down. Existing order failed. Had to restart from scratch.

2. Bad Tracking System - their tracking system is useless. Only says when it will be shipped. Doesn't update for several days.

3. Not delivered after 20 days - I ordered 2 items. One was delivered after 15 days. 2nd item is not delivered even after 20 days.

4.Little bit of scam - Bought a chair which turned out to be a mini-chair ( as in too small to sit on it). They refuse to refund it because the size details were in their website.

http://waikhom.me/pepperfry-review-why-you-shouldnt-buy-from-pepperfry-com-yet/

Review about: Chair.

I liked: Collection of items, Website.

Review #609793 is a subjective opinion of a user.

1.9
Price Affordability
Website
Warranty
Advertised vs Delivered
Product or Service Quality
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Delivery Service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $7
Preferred solution Full refund

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Britto
Chennai, Tamil Nadu, India #961876

I ordered one tree and moon wall art painting at a cost of Rs999/ from pepperfry vide Order No 300876421 in March 2015 thinking that it is of good quality but what I got was sone sub std product not worth for RS999/ .Its cost will not be more than Rs150-100.

When I raised the issue they did not bother and refused to take back/ refund the money.I ask all consumer to be careful with this store before buying

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