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I ordered for 3 Ceiling Fans from Pepper Fry vide Order# 303043099. Pepper Fry promised to deliver this item by 18th May. However product is delayed in delivery and there is no answer from Pepper Fry. This product is delayed for 5 days. A case was registered on 17th...
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I bought an item from pepperfry and the website mentioned it would be delivered on or before 12 May. I kept getting messages saying this would be delivered on the given date. On 13 May when I called them they mentioned the item is still in transit and would be...
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1.0
#1046876
Extremely horrible experience. the watch is not working, the mechanism is faulty and does bot show correct time. I feel cheated. The material and build extremely cheap.I want return and refund but cheater Pepperfry denied it. I'm going to further take legal actions for...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Hi request you to share your order # to have your concern addressed.

Product
#1041092

Ultima 3 Door Wardrobe Review

Pepperfry
#1050815
4.0
Spoke to pepperfy employee...Regarding tracking and changing the contact number
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Shoe Cabinet Review

Pepperfry
#1033697
1.1
the shoe rack cupboard door came off. hinges not of good quality.
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Pepperfry Customer Care Review

Pepperfry
#1028318
2.7
products are good but the service is pathetic.. These productscare common on every website so mught aswell shift to urban ladder.. Much much more professional. Customer care service of pepperfry is rude to the core.
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Queen Size Metal Bed Review

Pepperfry
#1016914
1.1
Pepperfry - Simple Review #1488712828
Pepperfry - Simple Review #1488712828
Pepperfry - Simple Review #1488712828
1 of 3
I ordered queen size metal bed the quality of the same was very bad as they are telling it'smade of metal but the quality was very very bad for that I am paying amount of 6000 but the quality looks of very very less.As per the company policy they are telling they cannot refund the amount if cannot the why they are offering 7 day return policy.
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They are the predator in the garb of an e commerce website. I had ordered set of baking tray however unfortunately it was a misfit for my oven. I called the customer care and asked for return very arrongantly and conveniently he told me its nor possible as its...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Hi please share your order # so that we can look into your concern accordingly.

1.0
#1036659
I bought an idol fountain for 12,500. It was delivered after 15 days and there was a visible crack on the product. I gave return item on the product along with the picture of the broken product. A customer service rep called me and said the original product on the site...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Hi our team tried connecting you multiple times however the calls went unanswered. Kindly refer the email sent on your registered email id.

1.0
I didn't like
  • Pathetic return policy
  • Worst service by pepperfry
  • No customer importance
#1030984
My order # 302928116 was for a dining table. I have been waiting for it and I even called them on the day before the date of delivery to know about the status. They said, everything fine and we will get it next day. On the day of delivery I got a call and they told me...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Hope we could resolve your concern as per your satisfaction.

PepperfryCares
PepperfryCares
Pepperfry Verified Representative

We are sorry to hear that. Allow us sometime and our team shall connect with you for further correspondence.

#1024453
I recently ordered a Stello Copper Lighting Pendant from Pepperfry, after much research and also consulting with advisor of one of Pepperfry stores, for around 2100/-. However, when I installed the light, it turned out that there was a major Design flaw that rendered...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Dear Sir/Madam, we deeply apologize for the unpleasant experience you had. We request you to share the order # to get in touch with you. Thank You

#1022644
PEPPERFRY - NO EXCHANGE AND RETURN POLICY
Hi All, I purchased 3 havells exhaust fans from Pepperfry (https://www.pepperfry.com/havells-200-mm-fan-ventil-air-dx-1114483.html and Order No. 302904337). I need 3 white coloured exhaust fans and wrong information is displayed on the site. As a result I purchased...
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2.8
I didn't like
  • Complicated return policy
#1022321
I had the worst possible experience with pepperfry recently when i had ordered a coffee table.When I first ordered they delivered me a wrong product.After sending them the order details and the picture of the delivered product and after lot of follows they agreed to...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

We are sorry to hear your experience. Request you to share your order # so that we can look take your feedback and share with the relevant team.

1.8
I didn't like
  • Customer service delivery cancellation policy
#1018608
I was prompted by Peppery that carpenter will come for three days after the delivery and the carpenter did not turn up. I chatted over the chat service three times and they kept promising that carpenter would come. I filed for a return on the website with the photo of...
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badjoby
badjoby

Today the Pepperfy agent calls and parrots the same thing. 'Carpenter will come'. This is the nth time. They said they have a no return policy for unopened product and warned ...

PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Dear Sir/Madam, we deeply apologize for the unpleasant experience you had. Request you to help us with the order # to get in touch with you. Thanks

1.5
I didn't like
  • Customer service and delivery of the material
#1017255