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I bought a bean bag from pepper fry and after some time the stiching of bean bag and quality of bean bag is defective despite of 12 month warranty on product . I called them 10 to 15 times and they are unable to resolve the issue . Pathetic service by pepper fry . I am...
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1.0
Gurugram, Haryana
#1099566
My son purchased Teakwood Double bed by paying on Order. Goods delivered after TWO months found unfit for the purpose as it was Totally Defective. Despite continuous follow up and assurance to call back within 24/48 hours No contact Even after 30 days. Our money is...
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1.7
Product
#1098474
Pepperfry — Cheating & False Promises
I bought dinning set from them & as per the promo code terms & conditions i have applied during the booking, i should get partial cashback. But when i have checked the status of cashback after the product delivered they denied any such cashback offer. Then i have...
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I liked
  • Pathetic
#1098440

Pepperfry - Poor product- Online purchase of hotaru wardrobe

Pepperfry
#1101478
2.2
Details
I am extremely disappointed with the quality of the product. Though the appearance of the product online and offline is good, the material is of extremely poor quality. The back side of the cupboard is as thin as paper and the thin sheet is connected with a tape. Everything is loose and shaky. Very upset.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Pepperfry - Product not delivered

Pepperfry
#1090605
1.0
Details
Hi Team, This is my latest order on pepperfry.com #303272177. Pepperfry is not delivering the product which I have ordered on 5th August 2017 (it should be delivered by 17-19 aug17). I have called many times to customer care but nobody is helping me. Regards Satendar Singh 8826879714
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Delivery Service

Pepperfry or rather brainfry

Pepperfry
#1087552
1.0
Details
My order # 303274802 is pending dispatch since the past 9 days, and the snooty and cheeky customer care executives have no clue about the exact status of this order. Moreover, this product has been sold more than the mrp. I'm initiating legal action against this company and it's directors.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Pepperfry - They are saying standard product for unstuffed sofa

Pepperfry
#1077729
1.0
Details
I got a new couch n 1 of the pillow is damaged n pepperfry did not accepted the return, not only for us, for our friend who bought a table from pepperfry said it's cracked in 1 chair... How can that be a standard product.... Use less products, useless website,,, useless customer care center
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Advertised vs Delivered
I would like to offer a bit of sane advice to all my friends in cyberspace. Do not be fooled by the wide range of furniture on display on the PEPPERFRY website. Like the rest of the online shopping sites they are just brokers with no control over their sloppy vendors....
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I didn't like
  • Absolutely no customer support
  • Customer care support
#1098078
No casback because i used interest free EMI. I bought a bed for 41000 using interest free emi. When i checked the invoice the total amount paid showed only 39500. That is because company gave me discount by reducing the price of the product. Even thou i will be paying...
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1.0
#1097637
No where a customer is respected and protected. Order no.303293196_ My experience with Pepperfry is hurting and horrible.
No where a customer is respected and protected. Order no.303293196_ My experience with Pepperfry is hurting and horrible.
https://www.pepperfry.com/glendale-tall-shoe-rack-with-drawer-in-provincial-teak-finish-by-woodsworth-1214284.html I ordered a shoe rack from the above link. The colour delivered to me and the colour on their website is totally different. Attached are the images for...
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I didn't like
  • Return policy
  • Customer handling experience
#1097584
Be careful before buying anything on Pepperfry! These guys have a deceiving returns policy. I ordered a office chair from them. In the product image they showed a big chair with elegant looks. When I received the product I realised that the product shown in the image...
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Product
#1095142
My father moved into a new home in June 2017 in Visakhapatnam. As a retired man, he wanted to keep this home simple and to set it up quickly, without much hassle. I made the mistake of suggesting Pepperfry to him. Luckily, I also suggested Urban Ladder, and helped him...
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1.2
#1084454
Pepperfry  received wrong product and pepperfry is not ready to accept it back
Pepperfry  received wrong product and pepperfry is not ready to accept it back
Hi have order a clock "Black Iron 8 Inch Vintage Double Sided Station Wall Clock by Anantaran" (Sku: DE1370875-S-PM6126) (Order No is 303227277) which has WHITE inner background being displayed on product page. But I received clock with different (light coffee) inner...
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1.0
Product
I liked
  • Felt cheated and harassed
I didn't like
  • Pepperfry is fraud
#1078920
I ordered a recliner as a gift for my parents' new home on 3rd July, Pepperfry waited until 17th to tell me that it's cancelled. What am I supposed to with a matching rug I bought with it and it's delivered? What am I supposed to gift my parents 2 weeks late? 2 more of...
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1.9
#1075365