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1.9 Based on 148 reviews
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  • Customers like
    • Website 7
    • Pathetic 6
    • Very dissapponting 4
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    • False promises 20
    • Delayed delivery 16
    • Pathetic service 16
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I suggest not to get anything from Pepperfry. The worst e commerce I ever saw. Please don't buy, Bad services, False promises (easy returns, return & refund and all of its policies are fake). I suggest not to get anything from Pepperfry. The worst e commerce I ever saw. Please don't buy, Bad services, False promises (easy returns, return & refund and all of its policies are fake). I suggest not to get anything from Pepperfry. The worst e... Read more

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I bought a few products from Pepperfry which developed problems within months of purchase. I wanted to get a contact to I got told that they cannot give any help with the product and that they have discontinued it. They cannot even give the contact details of the manufacturer to deal with it directly. Appaling product quality for $500+ products and would never use them again. I would never recommend using them or their customer services. They... Read more

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One of the worst online shopping sites to deal with! Pathetic customer service. Please don't buy from Pepperfry. Fraudstersss. They don't accept cancellation even within 2 mins of placing the order. Neither have they considered taking exceptions for genuine customers. Delivery time is super delayed. Estimated delivery time appears after placing the order. I will highly recommend people not to buy from this worst fraud online shopping website... Read more

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I bought a mattress for 10000Rs form pepperfry.com , however after receiving it I found out that it's very very stiff and causes body ach! Next day only I reached out to the customer service team for return and a very very rude arrogant guy denied my return saying its not a maufacturing defec, what should I do mow? I tried to explain that do you even k wo the meaning of defective it means that something which is suppose to function in a certain... Read more

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Pepperfry - Disappointed with Unprofessional Attitude and False Promises from Pepper Fry Team
1 of 3

I had ordered two modern wingback chairs on pepper fry.com (Order number- 302294983) which was delivered on 17th July 2016. The installation happened three days after the delivery of the product by pepper fry carpenter and during installation, the product got damaged and the legs of the chairs were installed incorrectly. I immediately contacted the customer care and they asked me to upload the pictures, which I did, but they claim the pictures... Read more

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beware of pepperfry.com Cheaters... False promises....and arrogant staff...cheated me for ottoman and just wanted to refund but don't want to replace product which is different than shown Even after reorder, product is different. Arrogant staff, even the head of grievieance team Challanged me to go in consumer court which I have accepted as being myself a lawyer

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Till date I have been a major shopper on multiple retail websites and barring one odd example I didn't face an issue of having to return a product in case I didn't like the product! Item bought was : Pluchi Ducky Love Baby Blanket in Indigo & Soft Grey Melange Colour PLEASE BE WARNED WHILE BUYING THE PRODUCT THE TERMS SAYS EASY 7 DAYS RETURNS BUT ACTUALLY THEY DO NOT ACCEPT THE RETURN UNLESS THE PRODUCT IS DAMAGED / EATEN BY TERMITES /DEFECTIVE... Read more

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I am not very happy the way pepperfry handled my order. In June I ordered an over Rs5000 dinner set for my parents’ anniversary. I paid in full and I was happily waiting for my dinner-set but it never arrived. So I finally checked with them and they told me due to some reason we would not be able to deliver the product and presently we are in process of refunding your money. It’s like they didn't even bother to notify me that they will not ship... Read more

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I received damaged and incomplete product. I had order pendent lamps and they delivered a cracked holder and no screws at all. They had the audacity to tell me to busy these products from local market- which will be difficult. 2nd Product is ceiling lamps which i had to incure 5% cancellation charges since the product was not shipped. When you look at the website just next to product photos it is mentioned 100% genuine and Easy returns. When... Read more

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Order no. 302186751 The quality of the furniture is substandard, it looks good initially but soon the wood starts showing issues. I bought two expensive furniture pieces in pure wood from them and in both the units the doors have expanded and are not closing. On complaining a carpenter was sent but he also could not resolve the issue. Now both the pieces are lying with me and I have no way out to deal with them. PLease think twice before... Read more

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